Refund Policy

At DataInk Global LLC, we strive to provide high-quality digital products. Because many of our products are delivered electronically or configured specifically for a customer, refunds are handled according to the guidelines below.

We encourage customers to review product details carefully before placing an order. If you have any questions before purchasing, please contact us and we'll be happy to help.

Refund requests for downloadable digital products may be considered within 7 days of purchase if:

• The product cannot be accessed because of a technical issue that we are unable to resolve within a reasonable time.
• The product delivered is materially different from its description.

Payments for website packages, mobile applications, business software, API integrations, plugin packages, SSL solutions, and maintenance plans are generally non-refundable once product preparation, activation, configuration, or delivery has started.

If an order is cancelled before product delivery begins, a refund may be issued after deducting any payment processing fees or administrative costs already incurred.

Subscription fees are generally non-refundable once the billing period has started unless otherwise stated in your subscription agreement or required by applicable law.

Cancelling a subscription will stop future billing but does not automatically refund previous payments.

If you accidentally make a duplicate payment or are charged incorrectly, please contact us as soon as possible.

After verification, eligible duplicate or incorrect payments will be refunded using the original payment method.

Once a refund request has been approved, refunds are typically processed within 5–10 business days.

The exact time required for the refund to appear in your account depends on your payment provider or financial institution.

If you have any questions about this Refund Policy or would like to request a refund, please contact us.